What is CMS Star Rating?
The Centers for Medicare and Medicaid Services (CMS) Star Rating applies to all Medicare Advantage (MA) programs from Health Maintenance …
Simplifying Health Plan Materials
This Blue Cross Blue Shield (BCBS) organization ensured that their Centers for Medicare and Medicaid Services (CMS) four Star Rating was maintained …
Tips for Staying HIPAA Compliant with E-Documents
In highly regulated industries like Healthcare and Insurance, the consequences for mishandling documents can be dire. Protecting personal health information …
Indellient Launches Blue Relay 5.0 With New Look
The new Blue Relay 5.0 user interface will offer a more flexible experience and addresses most user enhancement requests registered …
Blue Relay Helps Communications Service Provider Improve User Adoption
Summary Managing communications for health plan members is a complex, risk-prone and expensive activity, regardless of whether the content is managed by the insurer themself or an outsourced service …
Top Risks When Using Email for Review and Approval
Emails are great communication tools. However, if you want to streamline and ensure the security and efficiency of your review and …
4 Tips to Speed up Your Content Review Process
How much value would you place in the ability to automate repetitive tasks, such as content review? When your business …
Removing Human Error in Health Payer Data
Often, human error results in inaccurate data. Today, we look at two common situations where human error surfaces in payer …
Improve Member Onboarding with Document Process Automation
With Insurance Open Enrollment opening this week, Health Payers are now busier than ever! While maintaining provider directories and preparing ANOCs (Annual Notice of Change) and EOCs (Evidence …
Make Yearly Document Updates Easier with Digital Automation
Many highly regulated industries require countless hours and resources for managing Key Documents that require yearly updates. This includes Health …
Make HIPAA Compliance Easier with Workflow Automation
HIPAA compliance and maintaining client privacy is a top priority in the health care industry. As important as it is, …
Enhance Remote Work with Workflow Automation
Many companies have recently been forced to rely completely on working remotely. With the unprecedented urgency of the work from …