The Consumer Experience in Healthcare
What role does the consumer experience have in healthcare and how will it change the future? “The experience that consumers …

What is CMS Star Rating?
August 4, 2022
The Centers for Medicare and Medicaid Services (CMS) Star Rating applies to all Medicare Advantage (MA) programs from Health Maintenance Organizations (HMO) to Preferred Provider Organization (PPO) and evaluates the…
Read full articleWhat role does the consumer experience have in healthcare and how will it change the future? “The experience that consumers …
We’re back to the Canadian cold after spending two days in sunny Orlando, Florida at the 10th Annual Health Plan Innovation …
We have an extra hop in our steps today, largely due to our recent news that we have received an Honorable …
To help spark innovation when it comes to marketing, sales and member engagement for health plans, we’re headed to sunny …
Not many people know the true history of Blue Relay, but those who do understand its existence to the deepest …
The rise of Machine Learning (ML) has the potential to dramatically impact how business as we know it operates. It …
Your content is king. But how can your customers buy what you’re selling when they can’t understand it? Effective communication is a …
Join the #WPFD17 Movement We’re taking the pledge to go paper-less on Nov. 6th (and every other day) for World Paper-Free …
Data-driven decision making isn’t just for selecting which customer segment you should go for, how to price products, or how …
Deliver fast and accurately. That is the goal, right? Working with several companies over the years, we see the increasing …
Introducing compliance checks lists into your day-to-day activities is an easy step for maintaining compliance adherence. Implementing tools that promote …
Why is anyone interested in automating natural language comprehension? Maybe one day in the future, computers will understand us – …