How Clients Use Blue Relay
You’re ready to get started on a new campaign idea. Or maybe you need to update your customers on new …
automation
Eliminate Manual Work by Adding Event Automation
Are manual processes holding you back? This blog explores how healthcare professionals can streamline operations, improve performance and increase ROI …
Easily Review and Annotate PDFs with Blue Relay
Reviewing PDFs pose many challenges due to the rigid nature of these document types. The challenges are well known as …
5 Predictions for Business Process Management in 2017
As 2016 comes to a close, business leaders are thinking about what the new year will bring. Given where we …
Improving Provider Directory Accuracy
Centers for Medicare and Medicaid Services (CMS) requires all Qualified Health Plan (QHP) issuers to provide updated provider directories every …
Choosing a Business Process Management Tool Provider
Evaluating a Business Process Management solution should go beyond the technical requirements. This could be a long relationship. You need …
Agility in Marketing Operations with Best-of-Breed Technologies
Process Challenges Exist Industry Wide – Forrester Report Confirms To understand the strategy of today’s marketing and communications teams, Forrester …
Before We Talk About Improving the Member Experience, Let’s Talk About Our Business Processes First
Blog post is co-authored by Damian Holsworth – Vice President, Sales and Marketing at Concord Marketing. Ask yourself this question – when …
What You Need to Consider When Evaluating Business Process Management Solutions
It’s 2016 and we have a plethora of technology solutions to help optimize our business processes. Before we begin improving …
Maximizing ROI with Content Automation
According to a recent survey released by InfoTrends in collaboration with Quark Software Inc, the average company spend on content-related …
Takeaways from AHIP for Improving Health Plan Member Engagement
AHIP Institute 2016 was humming with a variety of hot-topic discussions concerning the future of healthcare. One side of the …