Simplifying Health Plan Materials
This Blue Cross Blue Shield (BCBS) organization ensured that their Centers for Medicare and Medicaid Services (CMS) four Star Rating was maintained …
Blue Relay Case Study
Blue Relay Helps Communications Service Provider Improve User Adoption
Summary Managing communications for health plan members is a complex, risk-prone and expensive activity, regardless of whether the content is managed by the insurer themself or an outsourced service …
Blue Cross Blue Shield Automates Medicare Communications to Drive Compliance
Blue Relay was used to track all documents, processes and people for some of their programs and it soon became apparent that they were managing more documents than originally thought. Along with providing full visibility into their documents…
ESI Achieves Compliant, Timely and Effective Member Communications
Campaign management and member correspondence at ESI was time-consuming, labor-intensive and prone to compliance risk. They needed a way to deliver accurate and timely material that was reviewed and approved. With Indellient’s help, ESI gained full…