Before We Talk About Improving the Member Experience, Let’s Talk About Our Business Processes First
Blog post is co-authored by Damian Holsworth – Vice President, Sales and Marketing at Concord Marketing. Ask yourself this question – when …

What is CMS Star Rating?
August 4, 2022
The Centers for Medicare and Medicaid Services (CMS) Star Rating applies to all Medicare Advantage (MA) programs from Health Maintenance Organizations (HMO) to Preferred Provider Organization (PPO) and evaluates the…
Read full articleBlog post is co-authored by Damian Holsworth – Vice President, Sales and Marketing at Concord Marketing. Ask yourself this question – when …
It’s 2016 and we have a plethora of technology solutions to help optimize our business processes. Before we begin improving …