How Health Payers Can Learn the Secret to Customer Satisfaction
The healthcare industry is changing its tune from once being focused on “patient engagement” to “customer satisfaction”. Patients are now …

What is CMS Star Rating?
August 4, 2022
The Centers for Medicare and Medicaid Services (CMS) Star Rating applies to all Medicare Advantage (MA) programs from Health Maintenance Organizations (HMO) to Preferred Provider Organization (PPO) and evaluates the…
Read full articleThe healthcare industry is changing its tune from once being focused on “patient engagement” to “customer satisfaction”. Patients are now …
Evaluating a Business Process Management solution should go beyond the technical requirements. This could be a long relationship. You need …