Make Compliance Adherence Easier with Checklists
Introducing compliance checks lists into your day-to-day activities is an easy step for maintaining compliance adherence. Implementing tools that promote …
health payers
How Health Payers Can Meet AEP Deadlines
When processes aren’t being managed properly, health insurers suffer – and so do their profit margins. This is especially troublesome …
How to Be More Efficient with Your Member Communication Processes
Health payers are facing pressure to meet compliance checklists and keep up with rigid regulations, all while keeping up with …
How Health Payers Can Learn the Secret to Customer Satisfaction
The healthcare industry is changing its tune from once being focused on “patient engagement” to “customer satisfaction”. Patients are now …
Medicare, Budget Cuts and Uncertainty – Trump and A Reduced Budget
In wake of President-elect Trump’s statements regarding significant and fundamental changes to Medicare, health payers are embracing for what could …
Improving Provider Directory Accuracy
Centers for Medicare and Medicaid Services (CMS) requires all Qualified Health Plan (QHP) issuers to provide updated provider directories every …
Takeaways from AHIP for Improving Health Plan Member Engagement
AHIP Institute 2016 was humming with a variety of hot-topic discussions concerning the future of healthcare. One side of the …
AHIP Institute Talks Big Change for Healthcare
We are back from America’s Health Insurance Plans (AHIP) Institute with much more insight into the future of healthcare and …